Shipping Policy

SHIPPING

We aim to keep inventory of each pillow in stock so that it can be sent as soon as you complete your purchase. In the event a pillow is out of stock, please keep in mind that each item is custom made, and as a result, production can take up to 2-3 weeks. If you need an item rushed, please reach out to us and we will try to offer any solutions we may have. For art, rugs, and furniture shipping times will vary. Please see each individual item description for estimates. Please note backorder dates are subject to change.

All domestic orders will ship with USPS with a tracking number. Tracking numbers will be e-mailed to you at the time of shipping. First class shipments take 2-5 business days from the day they are shipped and priority takes 1-3 days, excluding weekends and holidays. 

LEAD TIMES

PILLOWS

All orders will ship within 3-5 business days unless otherwise noted. Pillows shipped First Class take 2-5 business days from the day they are shipped to arrive, while Priority packages will take 1-3 days, excluding weekends and holidays. Please note: if packages are returned to us after two attempts we ask that customer pays for shipping on the 3rd attempt. We are a very small family owned business, thank you for understanding. 

ART
All artwork has a production time of 4-6 weeks. Due to COVID, lead times may be impacted. Once shipped, you can expect your artwork to arrive within 3-5 business days for domestic orders. At the time of your order, please note should you require any special services such as a lift gate, residential delivery, or if you have specific receiving days or times. At this time, art is only available to ship within the United States. 

RUGS
Rugs have a lead time of 3-4 weeks unless otherwise noted. Due to COVID, lead times may be impacted. Once shipped, your rug will arrive in 3-5 business days.

LIGHTING
In stock lighting items will ship in 1-2 weeks unless otherwise noted. Due to COVID, lead times may be impacted. Once shipped, expect your new beautiful lighting within 3-5 business days.

BEDDING
Bedding ships from our warehouse within 5-7 business days from your purchase date unless otherwise noted and will arrive to you within 1-3 business days.

INTERNATIONAL SHIPPING 

Worldwide shipping is available with USPS First Class International Mail. To keep the cost of the postage low, USPS First Class is used without tracking service. USPS First Class International Mail takes a minimum of 2-3 weeks typically, but it will vary based on location. Tracking service can be provided by upgrading your shipment to Express Mail for additional cost. If you would like to use Express Mail, please contact us prior to placing your order.

INTERNATIONAL SHIPMENT CUSTOM DUTY 

Please keep in mind that any applicable import or custom duty and taxes imposed on international orders are the buyer’s responsibility. Custom duty and tax may vary depending on the country and can be estimated by contacting your local postal service. To get a rough estimate, please visit: http://www.dutycalculator.com/

Please note that all shipping turnaround times are meant to be a helpful estimation, and actual delivery time may vary depending on the weather conditions, holidays, and other unforeseeable reasons. International shipping can take anywhere from 7-28 days. Please be patient with international orders. Although we do ship fast, the postal service doesn't always have the same urgency. We are not responsible for any custom fees that you may incur from your country or delays from items being held at customs.

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